Welcome to Artistrovert, Artistrovert., owned and operated by Artistrovet.com. We value your privacy and are committed to safeguarding your personal data in compliance with the data protection laws of the United Arab Emirates (UAE), including the UAE Federal Law No. 45 of 2021 on Personal Data Protection (PDPL). This privacy policy outlines how we collect, use, disclose, and protect your personal information when you use our website, Artistrovert.

By using our services or accessing our website, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect various types of personal information to enhance your experience and improve our services. The types of data we may collect include:

  • Personal Information: Your name, email address, phone number, billing and shipping addresses when you place an order or sign up for services.
  • Payment Information: Your payment details (processed securely through third-party services).
  • Automatically Collected Data: Information such as your IP address, browser type, operating system, referring URLs, and other technical data through cookies and similar tracking technologies.
  • Communication Data: Information you provide when contacting us, including queries and feedback.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide Our Services: Including fulfilling orders, processing payments, and delivering artworks.
  • To Improve Our Website and Services: Analyzing trends, tracking visitor interactions, and customizing user experience.
  • To Communicate with You: Sending you updates, newsletters, promotional offers, or responding to your inquiries.
  • For Legal Compliance: Ensuring compliance with UAE laws and regulations, including anti-money laundering (AML) and other regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and enhance your user experience. These may include session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period.

You can adjust your browser settings to refuse cookies or alert you when they are being used. However, some features of the website may not function properly without them.

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following cases:

  • With Service Providers: We may engage third-party providers to assist with payment processing, website hosting, or data analysis. These providers have access to your information solely to perform services on our behalf.
  • For Legal Purposes: We may disclose your personal information if required to comply with UAE laws, court orders, or government regulations.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

5. Data Security

We employ technical and organizational measures to safeguard your personal data. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security due to the inherent risks of data transmission over the internet.

6. Your Rights

In accordance with UAE law, you have the right to:

  • Access Your Information: Request details on the personal data we hold about you.
  • Correct Your Information: Request corrections to inaccurate or incomplete data.
  • Withdraw Consent: If you have provided consent for data processing, you can withdraw it at any time.
  • Request Deletion: Under certain circumstances, request the deletion of your personal data, subject to legal obligations.

To exercise any of these rights, please contact us at Contact@artistrovert.com.

7. Retention of Data

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of the UAE. We ensure that such transfers are conducted in compliance with applicable data protection regulations, including the PDPL, to protect your privacy rights.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time in response to changes in legal, regulatory, or operational requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at https://artistrovert.com/contact